Privacy Policy

Last Updated: June 2nd, 2026 4:40pm

Samuel Ross, LCSW, licensed in Georgia, operating under Samuel Ross, LCSW, LLC ("us," "we," or "our") operates the website https://www.samuelrosslcsw.com (the "Website"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Website, as well as our commitment to protecting your privacy as a mental health client.

By using the Website, you agree to the collection and use of information in accordance with this policy. This policy applies only to information collected through this Website — not to client records, therapy sessions, or any other offline interactions, which are covered by separate confidentiality and HIPAA privacy practices.

1. Website Information Collection and Use

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Information provided via contact forms or appointment request forms

Log Data and Cookies

Like many website operators, we collect information that your browser sends whenever you visit our Website ("Log Data"). This may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

We also use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. Clinical Confidentiality & Protected Health Information (PHI)

Please note that there is a strict legal and ethical difference between information collected automatically by a website and information you share as part of a therapeutic relationship.

If you become a client of Samuel Ross, LCSW, your personal information and clinical records are strictly protected under federal law—specifically the Health Insurance Portability and Accountability Act (HIPAA)—as well as state laws and the National Association of Social Workers (NASW) Code of Ethics.

Confidentiality & Limits to Confidentiality

Everything discussed in counseling sessions and documented in your clinical record is confidential. By law, information cannot be shared with anyone without your explicit, written consent (via a Release of Information form).

However, there are a few narrow, legally mandated exceptions where confidentiality must be broken:

  1. Safety Concerns: If there is a clear and imminent danger that you will harm yourself or someone else.

  2. Abuse or Neglect: If there is reason to suspect the abuse, neglect, or exploitation of a child, elderly person, or dependent adult.

  3. Legal Proceedings: In rare instances where a judge issues a valid court order compelling the release of records.

A complete, detailed Notice of Privacy Practices (NPP) outlining your HIPAA rights will be provided to you and reviewed thoroughly during your initial intake consultation.

3. Telehealth and Third-Party Platforms

To provide secure and confidential care, Samuel Ross, LCSW utilizes specialized third-party platforms for practice management and video conferencing (such as Headway or Google Meet).

Any client portal or video platform we use is fully HIPAA-compliant and meets federal privacy and security standards for counseling. While we take every measure to protect your data, no electronic transmission over the internet can be guaranteed 100% secure.

4. Communications and Marketing

We will never sell, rent, or trade your personal information or email address to third parties.

If you submit your email or phone number through a contact form on our Website, we will only use that information to respond to your specific inquiry, schedule sessions, or share transactional practice updates. We do not engage in spam or predatory marketing.

5. Third-Party Links

Our Website may contain links to other websites or resources that are not operated by us (for example, links to mental health resources, crises lines, or directory profiles). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

6. Security

The security of your Personal Information is highly important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable and secure means to protect your Personal Information, we cannot guarantee its absolute security.

Emergency Notice: Please do not use this Website, its contact forms, or email to communicate emergencies or urgent mental health crises. If you are experiencing a life-threatening emergency, please call 911 immediately. If you are experiencing a mental health crisis, please call or text 988 to reach the Suicide & Crisis Lifeline.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Name: Samuel Ross, LCSW

  • Website: https://www.samuelrosslcsw.com

  • Email: hello@samuelrosslcsw.com

  • Phone: 404-618-3040

  • Mailing Address: 610 Kentucky Street, Scottdale, GA 30079